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CASA NAAJ APARTMENTS: Terrace with relaxing poolCASA NAAJ APARTMENTS: Facade
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APARTMENTS IN THE CARIBE (2-3 pax)

Piero Stefano님의 사용자 프로필
Piero Stefano

APARTMENTS IN THE CARIBE (2-3 pax)

인원 3명
침실 1개
침대 2개
욕실 1개
인원 3명
침실 1개
침대 2개
욕실 1개
숙소 하이라이트
높은 청결도최근 머문 게스트 중 8명이 매우 청결하다고 평가한 숙소입니다.
순조로운 체크인 과정최근 게스트 중 91%가 체크인 과정에 별점 5점을 준 숙소입니다.
Piero Stefano님은 슈퍼호스트입니다슈퍼호스트는 풍부한 경험과 높은 평점을 자랑하며 게스트가 숙소에서 편안히 머무를 수 있도록 최선을 다하는 호스트입니다.

CASA NAAJ offers comfortable apartments in the center of Playa del Carmen, each with a private entrance, patio or terrace and a relaxing pool.
VISIT OUR APARTMENTS IN AIRBNB !

편의시설

에어컨
케이블 TV
필수품목
다리미
노트북 작업 공간
TV

침대/침구

1번 침실
퀸사이즈 침대 1개
공용 공간
소파 베드 1개

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체크인 가능 시간: 14:00 이후
체크아웃: 11:00까지

예약 가능 여부

후기 53개

정확성
의사소통
청결도
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가치
Yankale님의 사용자 프로필
Yankale
2018년 9월
the apartment is beautiful, everything is very stylish and just in the place. the hosts are available and thoughtful. we find two points that make our stay a bit hard: 1. the air conditioner, which mentioned in the place description is with a 80 pesos additional pay (??) 2. the a…
Piero Stefano님의 사용자 프로필
Piero Stefano님의 답변:
Hello Yankale, thanks for your review. We are sorry for the mosquitoes, we make a fumigation every month and we give for free to each guest (just ask for it!) electric devices and sprays against mosquitoes, but the problem depends on the season and by the humidity. We always like to remember that we are in the Caribbean and the mosquitoes are in every part of Playa del Carmen! :-)
2018년 9월
Jim님의 사용자 프로필
Jim
2018년 9월
I was not pleased with this stay for the following reasons: After host confirmed my 9 night stay in one unit, he advised after 1st night in one unit, I would have to move into the unit confirmed. On 2nd night in new (loft) unit, I could not gain access at 1:30 AM to unit due to a…
Piero Stefano님의 사용자 프로필
Piero Stefano님의 답변:
Jim was a problematic guest: he forgot to say: 1 - at the time of booking he had already been informed that he would have to change apartment and he accepted this condition; 2 - the night he failed to enter on the apartment, he was drunk and called us while we slept at 2:00am and shouted at us that he could not open the door. When we arrived, he had already entered on the apartment without advising us; 3 - regarding the mosquitoes, being in a tropical climate, it may happen to have them in the apartment, especially when the season is very humid. We make a fumigation every month against all insects; 4 - we do not understand why your review is negative if your scores are excellent, specifically: 4-star for cleaning, accuracy and communication, 5-star for Check-in and location!...Jim you are a very strange person !!
2018년 9월
Jasmine님의 사용자 프로필
Jasmine
2018년 8월
The owner was a great communicator at first when I was interested and emailed questions, he responded to alll the questions within hours, but once we rented he was no where to be found. He gave the hostess the incorrect phone number. I used the airbnb app messaging no help. Lucki…
Piero Stefano님의 사용자 프로필
Piero Stefano님의 답변:
Jasmine was a really problematic guest. All that she writes is an entire lie, as demonstrated by the fact that for the last 4 years Airbnb has recognized to us the title of SUPERHOST and we have 5 STARS in all 9 of our ads ! For her birthday we gave away a bouquet of flowers, chocolate and a special dessert, sent her our best birthday wishes, and she thanked us with this negative review. This is the proof that she was really problematic: with her the communication was continuous and Eleonora, our hostess, was always available for every request. The cleaning, as indicated in Airbnb is paid only once, 8.00 usd for the entire stay. For Jasmine, as she herself states, it was the first experience with Airbnb and this has caused us many problems: on the last day she decided to leave the apartment early and demanded a refund, going completely against the rules of Airbnb! All our guests recognize us as excellent value for money, just read the 350 reviews we received in 5 years of work. We suggest to Jasmine for next time to book an hotel and not an apartment in Airbnb.
2018년 8월
Georges님의 사용자 프로필
Georges
2018년 6월
Nice place in center of Playa del Carmen ! Recommandation ++
Piero Stefano님의 사용자 프로필
Piero Stefano님의 답변:
Hello Georges! Fantastic review, thanks!
2018년 6월
Gloria님의 사용자 프로필
Gloria
2018년 6월
Great local very close to all great eateries and shopping. Few blocks from 5th and the beach. Super safe and comfortable. We often walked back late after dark and felt super safe. Try the choux choux coffee place for breakfast and the pearl for traditional Mexican.
Piero Stefano님의 사용자 프로필
Piero Stefano님의 답변:
Hello Gloria, thanks for your review. You are welcome! :-)
2018년 6월
Sheila님의 사용자 프로필
Sheila
2018년 4월
Te reciben súper bien
Piero Stefano님의 사용자 프로필
Piero Stefano님의 답변:
Gracias! :-)
2018년 4월
Sagi님의 사용자 프로필
Sagi
2018년 4월
Amazing house!
Piero Stefano님의 사용자 프로필
Piero Stefano님의 답변:
Great Sagi! Thanks!
2018년 4월

지역정보

호스트: Piero Stefano님

아시시, 이탈리아회원 가입: 2011년 6월
Piero Stefano님의 사용자 프로필
후기 376개
추천 글 2개
인증됨
Piero Stefano님은 슈퍼호스트입니다슈퍼호스트는 풍부한 경험과 높은 평점을 자랑하며 게스트가 숙소에서 편안히 머무를 수 있도록 최선을 다하는 호스트입니다.
Hello friends! We are Piero and Stefano, the owners of Casa Naaj in Playa del Carmen (Mexico) and of a wonderful apartment near Assisi (Italy). In the 2009, we realized the dream to build a guesthouse on the Mexican Carribean. Its name is CASA NAAJ (the word "Naaj" in Mayan l…
언어: English, Español, Français, Italiano
응답률: 100%
응답 시간: 1시간 이내
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