Hello, Nadine. I just saw your critics and I have to say that I'm really disappointed and sad to read these words.
First of all, I want to tell you that despite the fact that our communication was not so good, because you didn't speak English and I had to translate with (Hidden by Airbnb) every single word of yours, I give you an excellent critic and give you for all 5 stars.
For example, you wrote me, before you come, that you want to do the check in at the morning and I write you that this is not possible because I have another people in the apartment and I can't told them to leave in the morning. You did not answer me. So, you come here in the morning calling me once, which call i didn't answer because I was sleeping, because I was working until late the night before you come. Then you give my number to a woman which is living in our building and she calls me to tell me that some people are there and are looking for me.
I kindly ask you to go to the restaurant that I work (which is 1 minute by walking from the apartment) where they gonna bring you coffee or whatever you want until you are waiting.
The second day you ask me for a big knife because you wanted to cook, which knife I bring to you after 5 minutes.
The last day you're asking me to do the check out in 19:00, and I was OK with that.
Of course, the mistake with the knife is mine, because I'm new at the hostage and clearly i forgot to put in the apartment all the things.
Finally, the apartment was much more clean before you, that it's all I have to say about the clean.
I really, really hope the next people that I'm waiting for, to be more understandable than you, because you are not the first people that I'm hosting, but you're the first that disappointed me and make me question to myself if I have to continue to do hosting.