Hello Michael! Thank you for your review! What was your problem during the check in? I ask during your stay if you need anything and you didn't mention that you had a problem, I really need to know so I won't have any problems in the future.
As for our cleaner, you ask me if you could check out later(at 10.30pm), I inform you that our cleaner will be there at 11.00am (the check out time) to clean up for the next guest, you come back to the apartment at 12.30pm and you wanted to have a bath as our cleaner has already finished the cleaning of the apartment. That was not possible as the next guest will be there at around 13.00pm. I am so sorry for the inconvenience but I really think that that was not our fault.