I am a person who takes complaints as a opportunity to improve what my guests are not happy with. Based on your review, it seems that you just picked the wrong place for your visit. I bought this cottage because it has great access and road is very well maintained by a private company. They start plowing as soon as the snow stops falling. In your case, it was still snowing when you got stuck but they were there right away to help you.
This cottage is our serene space and as such, my intention is not to have Wi-Fi or Tv. This is noted on the website, however I have never had a problem with the reception - the only spotty area could be my basement.
In the kitchen cupboard I left for my guests all of the basics: salt, pepper, oil, bbq spices, balsamic vinegar, tea, coffee and sugar. To keep it fresh, coffee and sugar are in the labeled glass jar.
I don’t like to waste energy and if nobody is in the cottage I keep a temperature at 8 degrees but that was never a problem before. By the time we unpacked everything, the furnace had the place warm.
Winter at the cottage could be challenging and sometimes nature can give us some surprises. We thank you for your review and hope that you if you choose to return, you can experience the beauty that this cottage has to offer!