Thank you for your input, Mila. Obviously, your expectations for my place were too high. Of course, the apartment is not brand new, but it is always nicely cleaned and taken care of in between the guests by a professional cleaning team. Regarding the Internet issue, it was hard to fix it given that I was out of the country, but I did all my best and took care of that. The bedding and towels were provided enough for the 3 guests as per your booking, but if you needed some additional pieces, you should have let me know, and I would immediately send my maid over to deliver those to you. I hope that your stay in Vancouver was still pleasant and I wish you all the best in your future travels.