순조로운 체크인 과정최근 게스트 중 90%가 체크인 과정에 별점 5점을 준 숙소입니다.
Cozy, Convenient home located 20 minutes from John F Kennedy Airport, 30 minutes from La Guardia. Accessible by Public Transportation, Q7/Q6 Bus, Airtrain from Jamaica Station. 35 Minutes ride into Midtown Manhattan via LIRR. 24 hour Uber.
노트북 작업 공간
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이층 침대 1개
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파티나 이벤트 금지
체크인 가능 시간: 16:00 이후
예약 가능 여부
- I have to say, the pictures really do a good job of selling this place. We had issues with the cleanliness of it. The bathroom was okay but the window area was dirty and there were a few bugs/ insects. The bedrooms were a bit unclean as well. The corners, heaters and even …
Desiree And Dwayne님의 답변:
This was intended to be very malicious. When I requested from Kala identification before checking in, neither she nor the rest of the family provided one(ID). At the outside of the home , they began fussing among themselves about having forgotten identifications. Kala explained that it was their first time using AIRBNB and was not aware that she had to produce identification. I explained to her that at all times identification is needed before checking in. A rain storm was approaching and I graciously encouraged them to enter the home to check in , even without the identification and accommodating them two hours before the normal checking in time. At this time they thanked me for allowing them to check in without identification and I gave them a tour of the first level of the home. The bedrooms and the bathroom are located on the second level. Therefore, there was no need for a tour there. The only question that was asked of me at this point was what was my country of origin,and we discovered that we migrated from the same country. There is an AIRBNB Manual with lots of information , including the WIFI information. The only problem you expressed to me during your stay ,is when you could not use a simple bath room shower, which I gave you instruction on how to use. We do not know what home you reviewed ; but it was definitely not ours. We never mention in our listing that the home was new. The bunk beds were up graded . Given the favorable reviews that were provided by ALL of our former guests; it is quite evident to us , that you had malicious intention. And if that was not the case, it is well with us either ways. Be bless. Desiree
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