The negative report by guest Kim Maynard needs to be balanced and put into prospective.
The blind issue is presented wrong, and unnecessarily qualifies the work of the installer. Here is what the host wrote: “Between 5 and 6 pm a handymen may show up … to replace those blinds. … However, if this would be inconvenient for you, please, let me know and I have it done after your vacation trip ended.”.
The guest clearly had the choice to claim privacy after arrival.
After being dissatisfied with the performance of the blinds installer, the guest provided no feedback or complaint to the host, who was left with the assumption that all worked out well.
As for the WiFi: The host found out later that a guest had, against the house rules, re-plugged the power supply into another outlet that has only power when the radio is on. Hence, once the WiFi hotspot ran out of battery power, no signal was provided.
Again, no communication on the WiFi issue to the host during the stay of the guest.
Finally, the observation of Palmetto bugs in the house. In the prolific South and with the house on ground level any creature or bug can quickly enter unnoticed the house. These bugs may even come through the sewer system (hence called also Water bugs). Upon notification to the host, the local house keeper was immediately dispatched to the house to lay out bait. A couple of days later the host asked the guest: “Has the bug issue been taken care of to your satisfaction?” The answer from the guest was: “Yes it has. Thank you for the quick action. We have not seen any more, dead or alive!”. Other courteous mails were exchanged between host guest thereafter, leaving the impression that despite a couple of issues addressed appropriately, all went well during the guest stay.
Now, claiming this bug has been dealt with to the guest’s satisfaction, and then writing quite the opposite seems to me unfair.
No communication on the other two issues outlined above, and then writing it up in negative terms seems not fair either.
Throwing in supposedly non-cleanliness of linen, towels, and kitchen ware, again without any communication to the host during the stay, amounts now to intentionally bad mouthing the efforts of the host and the involved personnel.
I reject the review of the guest Kim Maynard.
I refer to the many other favorable reviews received by this host from different parties before and after Kim Maynard’s stay.