Siegfried ..... who are you in reality ...? ... a tourism critic ...? You had to comment on anything ... even on the basis of the residential complex. I'm sorry the girl from the other room did not give up on your insistent advances, but that's not a reason to be uneducated. You commented on chek-in and precision, although I accepted your reservation on the same day without pre-approval I only needed an hour to prepare your room ... so? Communication ...? I do not live in this apartment. I've been talking to you every time I've been asked. Value..? Do not buy a ticket is a low-cost plane and claim first-class conditions. It is clearly stated in the announcement that there are three rooms and a shared bathroom. Did you say that you chose accommodation for the location and the low price ... what did you want 5 star hotel conditions? For this we have IBEROSTAR at over 100 euros per night! You paid 27 euro for a matrimonial room with a private terrace. The other rooms are for one person, so they are smaller, otherwise we rent them as matrimonial rooms, and the prices are also much smaller compared to the space. It is a house just like in pictures with normal comfort conditions for people who want to use the different money for entertainment and island visits. So far most customers were satisfied with the conditions, many have returned, except for those who wanted to pay less for conditions of 5 stars ..... Sorry ... impossible !! Next time you choose IBEROSTAR!