I am surprised that you and your party would give me a 4-star rating and 4 stars in communication. First of all, your group took long to reply every time I wrote to you. Then, you clearly did not read the email I sent with instructions; for starters, you parked in the wrong location when you arrived. Then, although you had indicated you would arrive at 5 p.m., you showed up two hours earlier; yes, you wrote to me a couple hours before arriving, but having anticipating your arrival at 5m because I was driving I was not able to check messages until I got out of my car, which was when you arrived. Finally, I must say that, by not giving a review to you and your friends, I actually had tried to be gracious. However, I should point that one of the bedroom's linens were smeared with deep pink lipstick, and one of the WHITE bath towels was used to wipe off some serious dirt (shoes, perhaps?) and I had to throw it out.
Thank you for giving me an opportunity for communicating this publicly.