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Under Florence hills

Maria Vittoria

Under Florence hills

인원 4명
원룸
침대 3개
욕실 1개
인원 4명
원룸
침대 3개
욕실 1개

This tiny house, recently reformed and located in a typical Florence small building will make you live the original Florence atmosphere. Independent entry, refined details and all the facilities in a cosy neighborhood at few steps from the medieval center!

편의시설

주방
무선 인터넷
옷걸이
다리미
노트북 작업 공간
헤어드라이어

침대/침구

공용 공간
퀸사이즈 침대 1개, 싱글 침대 2개

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흡연 금지
체크인 가능 시간: 14:00 - 00:00
체크아웃: 10:00까지

예약 가능 여부

후기 10개

정확성
의사소통
청결도
위치
체크인
가치
Jueyu (Sherry)님의 사용자 프로필
Jueyu (Sherry)
2018년 6월
Maria’s house was located in a very convenient spot, close to bus stops, restaurants, and cafes. The house decoration was lovely! We really loved our stay here.
Maria Vittoria님의 사용자 프로필
Maria Vittoria님의 답변:
Thank you very much Sherry, my pleasure hosting your group!
2018년 6월
Marie님의 사용자 프로필
Marie
2018년 6월
I had a nice time staying there. The communication before and during my stay was perfect and the apartment is conveniently located. The bed was ok comfortable, everything else was great.
Maria Vittoria님의 사용자 프로필
Maria Vittoria님의 답변:
Thank you Marie, it’s been a pleasure having you as guest. You are very welcome back if you may need it in the future!
2018년 6월
Tarek님의 사용자 프로필
Tarek
2018년 6월
Arriving at the apartment, Marco (a friend of Maria) was very welcoming and nice. He had a couple of great tips for us. However unfortunately the apartment was in such a good state as expected. Everything needed was available but there was mold and it is just old apartment - ok…
Maria Vittoria님의 사용자 프로필
Maria Vittoria님의 답변:
I’m sorry you found unpleasant mold in the apartment, unfortunately it may occur in every apartment occasionally. It’s been very humid the days prior your stay and the air inside the apartment needs to be changed by opening the windows for few hours at least once a day as we told you during the check-in. We‘d have came and fixed the problem easily during your stay if only you‘d have let us know it. Regarding the price, 75€/night for a fully equipped studio apartment for 2 people is totally on average for spring season in Florence. I hope you and my future guests will think twice before leaving a 3 star or below ratings on Airbnb, because a 3 star review is considered really bad on here and may cause the suspension and even cancellation of a listing. Thank you!
2018년 6월
Dejan님의 사용자 프로필
Dejan
2018년 3월
Conveniently located, quiet and reasonably priced.
Jonas님의 사용자 프로필
Jonas
2018년 2월
The place is nicely located in the lively and well-connected zone Le Cure. We found the apartment very convenient and equiped with everything we needed (heating though was provided only through AC). The owner was very approachable, Maria Vittoria responded immediately and to our …
Maria Vittoria님의 사용자 프로필
Maria Vittoria님의 답변:
Thank you Jonas, yes heating is through A/C and hot fans since is a one room studio apartment and it’s quite easy to heat up. I’m glad you had a nice stay there, you are very welcome to come back whenever you need!
2018년 2월
Matthias님의 사용자 프로필
Matthias
2018년 1월
While the pictures certainly don't lie, the general cleanliness was fine and the location within the district of Le Cure is pleasant, there have been a couple of things we seriously disliked about this stay, honestly. 1) The check-in procedure was confusing, to say the least. Ex…
Maria Vittoria님의 사용자 프로필
Maria Vittoria님의 답변:
Dear Matthias, I am shocked to read all these misunderstandings happened during your mother's stay only after her departure. I spoked with her regarding the heating issues only few days prior your departure and it seemed all was solved. The same for the contractual agreement doubts, were solved with you at the check-in, or at least I thought they were. I didn't know about the other issues until now that you are already gone and I'm very sorry to find them in a such a terrible review I don't think I deserve. I will respond to all your critiques. All of them could have been easily fixed if you would have informed me since the first time you experienced them. 1) The check-in procedure has been made by a friend of my colleague Marco, Cassandra, because he was sick and I wasn't unable to be present. You have been informed of that via email few days prior your arrival. Marco helps me to manage the apartment while I'm working since I am a teacher and cannot be available every moment, that's why he is the guest's point of contact for informations, emergencies and issues during your stay. On my side I am always available via email for non-urgent requests. The rental contract it's a regular agreement for short-term touristic stay and its signed by Domenico Rossi, my husband and owner of the apartment. A blank copy can be downloaded in any moment by our guests directly from Airbnb and we are happy to give all the clarifications to my guests, as Marco and Cassandra did at the check-in with you. 2) The heating system is by A/C and can heat up the apartment till 29° Celsius, this has been explained at the check-in as well. Actually when you arrived we made sure there were at least 20° in the apartment which is considered a comfortable temperature in Italy. We would never let our guests to stay with 17° only. So, did the heating system broke during your stay or you weren't using it properly? We checked with the guests entered next to you and everything was working properly. 3) Again, those issues could be easily solved during your stay if only you had noticed them. The hairdryer comes always with its adapter, if not the previous guests took it and we forgot to replace it. A new adapter for the hairdryer and a new coffee maker will be brought to the apartment for the next guests. 4) 45€ per night is below the average price for a studio apartment in Florence. My sincere apologies for all the inconveniences, I invite you to come back and check all the improvements we made. I'm sure you will be satisfied then. All the best, Maria Vittoria
2018년 1월
Cem님의 사용자 프로필
Cem
2017년 10월
Location is in a nice and quite residential area. 20 minutes walking to Duomo and center and all well known retail stores, museums, and galleries. Supermarket and Coffee shops are closed to home. Internet and kitchen equipment works properly. No TV. Marco explains everything abo…

호스트: Maria Vittoria님

피렌체, 이탈리아회원 가입: 2016년 12월
Maria Vittoria님의 사용자 프로필
후기 18개
인증됨
Ciao! Sono Maria Vittoria, insegno in una scuola primaria e recito a teatro. Ho una figlia di 26 anni che vive e lavora in Germania ormai da 7 anni e una figlia di 20 che è andata a vivere in campagna. Affitto due appartamenti indipendenti a Firenze. Siete i benvenuti!
언어: English, Italiano
응답률: 100%
응답 시간: 1시간 이내
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