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BY OXFORD STREET - BRITISH MUSEUM - LOVELY 1BR

Paul님의 사용자 프로필
Paul

BY OXFORD STREET - BRITISH MUSEUM - LOVELY 1BR

인원 4명
침실 1개
침대 2개
욕실 1개
인원 4명
침실 1개
침대 2개
욕실 1개
숙소 하이라이트
높은 청결도최근 머문 게스트 중 2명이 매우 청결하다고 평가한 숙소입니다.
훌륭한 숙소 위치최근 게스트 중 100%가 위치에 별점 5점을 준 숙소입니다.

*When sending an inquiry or placing a booking request, please include as many details about yourself and the people you are travelling with. Who are you? What do you do for a living? What brings you to the city? Have you read through the strict flat policies? Requests will not be considered without a photo.*

1 bedroom, 1 sofa bed, 1 bathroom, 1 living room, fully equipped kitchen, sleeps 4

편의시설

무선 인터넷
주방
케이블 TV
건조기
노트북 작업 공간
헤어드라이어

침대/침구

1번 침실
퀸사이즈 침대 1개
공용 공간
소파 베드 1개

숙소 이용규칙

흡연 금지
반려동물 동반 불가
파티나 이벤트 금지
체크인 가능 시간: 15:00 이후
체크아웃: 10:00까지

예약 가능 여부

후기 10개

정확성
의사소통
청결도
위치
체크인
가치
Peter님의 사용자 프로필
Peter
2018년 9월
I will avoid your type of service next time. I was unfortunate to accidentally book twice with you and regret both of them. the locations are OK but you could do a lot more to make them great. your check-in service is something I will never accept again. on the first trip when y…
Paul님의 사용자 프로필
Paul님의 답변:
Dear Peter, while we hope you enjoyed the great location of our apartment, we would like to apologize. This situation is clearly a misunderstanding as it does not represent us. Our goal is for you to have a relaxing and enjoyable stay in our apartment, not a stressful or worrisome one. We will have a follow-up with our team. Please know that it was a pleasure to host you both time and we hope you will give us another chance. Please take care!
2018년 9월
Marcela님의 사용자 프로필
Marcela
2018년 6월
I have to admit I was worried, because I had read many reviews on other sites about bad Airbnb experiences. Our plane was set to arrive late, at 9pm and so hoped all would go well. One of Paul’s assistants, Maxime, met us at 10:59pm- true to the late fee policy he charged us for …
Paul님의 사용자 프로필
Paul님의 답변:
Hello Marcela, thanks a lot for submitting a review! We are glad you enjoyed the central location of the flat and hope you did everything you wanted to do while in London. We are very sorry to hear about your uncomfortable issue with the pull-out sofa and our kitchen utensils. We've taken measures to correct these issues. We would appreciate you recommending us to friends and family and look forward to hosting you again in the future (and will be glad to give you a special discount for your second visit!). Best wishes until next time!
2018년 6월
栩欣님의 사용자 프로필
栩欣
2018년 5월
I would never choose to stay here again. REASONS: 1.25 minutes late for the scheduled check-in time. No answering for the phone and text before check-in time. Just remember it's impossible for you to check in if you arrive before the scheduled time (even its 10 minutes). The rece…
Paul님의 사용자 프로필
Paul님의 답변:
Dear 栩欣, Thank you for your feedback. We apologize for the issues you experienced upon arrival trying to get in touch with us. We provide several contact numbers for our guests so you may always reach someone at any hour of the day. We have clarified the steps for dialing a number to avoid confusion in the future. Regarding, food element or other amenities, we would like to point out that we do not promise to provide coffee, tea, sugar, salt, pepper, etc. These are all items which we do not typically provide as everyone has different tastes and expectations regarding these items, and in the past, guests have not been pleased to find half-used salt containers and other items in the flat, so we feel it is better to leave them out. There is, of course, a grocery store very close by where you can purchase all of these items to your liking. Like any apartment located in the heart and center of a busy city like London, a little noise is to be expected, especially if you choose to open the windows. While this can take some getting used to, it is not overly noisy nor disturbing. Thank you for taking the time to submit feedback. We always value our guest's experiences and it is thanks to guests like you that we are able to make improvements to the overall guest experience. All the best!
2018년 5월
Carolyn님의 사용자 프로필
Carolyn
2018년 3월
A great space, plenty of room, great amenities and comfy sofa bed. The location is tremendous, with Oxford Street, Leicester Square, Covent Garden and even Heathrow just one tube line away. It's also close to Great Ormond Street Hospital, the National History Museum and loads of …
Paul님의 사용자 프로필
Paul님의 답변:
Wonderful and responsible, lovely people! It was a real pleasure to welcome Carolyn! I hope that you enjoyed your stay in London and that you visited all monuments you wished! You will always be welcome to visit again and I won't hesitate to make a nice discount on your next visit for you or your friends! Cheers!
2018년 3월
Ivan님의 사용자 프로필
Ivan
2017년 12월
Appartamento molto bello in posizione fantastica... il problema grosso è l’acqua calda che basta a stento per una sola persona per una doccia...
Paul님의 사용자 프로필
Paul님의 답변:
Caro Ivan, grazie per il tuo feedback. Siamo molto dispiaciuti per i problemi che hai riscontrato con l'acqua calda. C'erano istruzioni incluse nella guida su come resettare la caldaia, se necessario (questo può accadere se troppe docce lunghe sono prese in un breve periodo di tempo, un problema comune in città).
2017년 12월
Amanda님의 사용자 프로필
Amanda
2017년 5월
Great location and really nice flat! Very clean and comfortable. This had potential to be one of my favorite air b&b's I've stayed in but some things fell short. First he texted a few times asking flight number even though I had already disclosed when we would arrive and his ass…
Paul님의 사용자 프로필
Paul님의 답변:
Dear Amanda, thank you very much for taking the time to submit such honest and through feedback. We are glad to know you found it to be very comfortable and in a great location. We are sorry that your flight was delayed, but as indicated on the listing, and in all prior communication with you, for arrivals after 19:00 there will be a late checkin fee. While we understand that flight delays may be out of your control, we are required to collect this fee for our staff who are working after hours to meet our guests. Regarding the essentials, we always provide a starter pack of toilet paper, shampoo, soap, dish soap and paper towels to kick off your stay. Should you require additional items, they must be purchased at the nearby grocery store. We are sorry that this was not clear on the listing, and that an assumption was made about certain amenities that were not included. Amanda, we truly value your feedback and we hope that you had a nice time overall in London. We would be grateful to have the opportunity to host you again as well as present you with a special discount on your next reservation with us. We wish you all the best until then.
2017년 5월
Tristan님의 사용자 프로필
Tristan
2017년 3월
I really loved the apartment. The location was fantastic and Paul and his team were incredibly helpful. The apartment is decorated to a very high standard and is also incredibly spacious for central London. I would have no hesitation in recommending this place to my fellow travel…
Paul님의 사용자 프로필
Paul님의 답변:
Hello, Tristan, thanks a lot for submitting a review! We are glad you enjoyed the central location of the flat and hope you did everything you wanted to do while in London. We would appreciate you recommending us to friends and family and look forward to hosting you again in the future (and will be glad to give you a special discount for your second visit!). Best wishes until next time!
2017년 3월

지역정보

호스트: Paul님

런던, 영국회원 가입: 2011년 10월
Paul님의 사용자 프로필
후기 1787개
추천 글 1개
인증됨
Hello! My name is Paul, I work in financial markets however I also enjoy all things creative! I take great pleasure in being able to share the wonders and hidden treasures of Paris and London with you. Please always message me to confirm availability before you make a reserva…
언어: English, Español, Français, 中文
응답률: 98%
응답 시간: 하루 이내
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