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Casa Deivis Full House ¨CUBAN and COLONIAL¨

Deivis님의 사용자 프로필
Deivis

Casa Deivis Full House ¨CUBAN and COLONIAL¨

인원 6명
침실 3개
침대 4개
단독 사용 욕실 3개
인원 6명
침실 3개
침대 4개
단독 사용 욕실 3개
숙소 하이라이트
높은 청결도최근에 머문 게스트 중 12명이 매우 청결하다고 언급한 숙소입니다.

Casa Deivis is an imposing house beautifully decorated and acclimated colonial building with period features. It has 4 comfortable rooms for hosting guests, all with private bath, air conditioning and other amenities. The house has great spaces where you can enjoy your stay in our home, from sitting on our balcony and enjoy coffee, to read a good book in one of our seats colonial styles of the '50s.
Its central location in the heart of Old Havana makes just steps you can discover the secrets of

편의시설

에어컨
필수품목
다리미
노트북 작업 공간
헤어드라이어
옷걸이

침대/침구

1번 침실
더블 침대 1개, 싱글 침대 1개
2번 침실
더블 침대 1개
3번 침실
더블 침대 1개

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체크인 가능 시간: 14:00 이후
체크아웃: 11:00까지

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후기 64개

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Matthieu님의 사용자 프로필
Matthieu
2018년 8월
The appartement is well located and clean I highly recommend the place Thank you Deivis !
Lorenny님의 사용자 프로필
Lorenny
2018년 8월
The house was even more prettier in person. Extremely clean! The cleaning lady was awesome! Deivis was great! No complains! The only issue was that she never sent the taxi that she offered. But it was not a big deal because there were many taxi available at the airport! Tha…
Eduardo님의 사용자 프로필
Eduardo
2018년 8월
Buena ubicación y atención.
Manuel님의 사용자 프로필
Manuel
2018년 7월
Antes de llegar a la estancia vimos las fotos de los espacios en donde se veían fotos de la cocina, la cual no estaba disponible y se hizo contradictorio ver las fotos y que no esté a disposición. Ya habiendo contratado el servicio, Deivis nos ofreció el servicio de taxi (30 cucs…
Deivis님의 사용자 프로필
Deivis님의 답변:
Estimado Manuel He leído atentamente toda su evaluación e inconformidades durante su estancia en mi casa y lamento mucho cada uno de estos inconvenientes pero me gustaría aclarar algunos puntos para nuestra tranquilidad. El servicio de taxis que ofrece la casa por regla general es muy estable y eficiente, lamentablemente el día que usted hizo su llegada el taxista fue víctima de un cambio de legislación en cuanto a las recogidas de taxis privados en el aeropuerto y no pudo ingresar a las instalaciones del mismo y no se le pudo avisar, por lo que fue causa ajena a nuestra voluntad, además usted nunca me comento nada sobre este inconveniente para yo haber podido tener alguna respuesta incluso resarcirlo con el regreso al aeropuerto totalmente gratis por ,lo sucedido. En cuanto a su llegada a la casa es cierto que no me encontraba, pero eso es un día de 365 al año ya que siempre por norma recibo y despido personalmente a mis clientes. Aun asi en cuanto llegue a casa los busque y le di todo el asesoramiento posible durante tres días de su estancia, desafortunadamente no tuvimos el placer de encontrarnos hasta el tercer día, Por esto le pido mis más sinceras disculpas. Con respecto a la no información sobre el servicio de limpieza, si usted lee bien en la descripción de los servicios que se ofrecen está el de la limpieza diaria sin costo adicional, es imposible que usted pueda permanecer 5 días sin que se les haga la habitación y en otro caso usted nunca se dirigió a mí para comunicarme su negativa a que se le hiciera la limpieza. Con respecto al agua caliente jamás se reporto por parte de ningún miembro de su grupo alguna problemática. Sobre su queja de la falta de servicio de internet le informo primero que usted visito un país donde el internet es costoso y limitado, la casa tiene servicio de WIFI para el consumo privado y para los hospedes con un costo adicional y está debidamente reflejado en la pagina. Lamentablemente el día q usted intento conectarse ocurrió un problema con el servicio a nivel general usted pude consultar en la internet y vera las opiniones y problemas de este servicio muy a menudo. La supuesta incomunicación que usted plantea no es para nada culpa de la casa ya que se le dio oportunamente más opciones de conexión en lugares cercanos. Con respecto al balcón y al apagado de la luz esta última fue por error al pensar que ustedes ya estaban descansando en sus habitaciones. Lo otro es que considero que hay normas de conductas sociales que ustedes violaron y más cuando en el anuncio se refleja que no están permitidos fiestas ni eventos, esto no significa que no puedan socializa en los espacios comunes de la casa, si no que se haga en tono y horario adecuado, además con un control en la ingestión de bebidas alcohólicas, ustedes en varias ocasiones dejaron la puerta principal abierta hasta altas horas de la noche con el riego que implica para la seguridad de la casa y sus pertenencias, cosa que me parece contradictoria a lo que plantea respecto a su negativa a que entraran a limpiar su habitación porque tenían objetos de valor. Resumiendo esta respuesta considero que todos estos inconvenientes se hubieran evitado si usted hubiese mantenido una comunicación fluida conmigo, como ve todo tiene una respuesta adecuada. A pesar de todo espero que haya podido disfrutar de sus días en la habana y recuerde que si decide volver mi casa es su casa…….. Atentamente Deivis Dear Manuel I have carefully read all your evaluation and disagreements during your stay at my home and I regret a lot each of these problems but I would like to clarify some points for our peace of mind. The taxi service offered by the house as a rule is very stable and efficient, unfortunately the day you made your arrival the taxi driver was the victim of a change of legislation regarding the pickups of private taxis at the airport and could not enter the facilities of the same and could not be warned, so it was cause beyond our control, also you never told me anything about this inconvenience for me to have been able to have an answer to even compensate with the return to the airport totally free of charge, what happened . As for his arrival at the house, it is true that I was not there, but that is 365 days a year since I always personally receive and dismiss my clients as a rule. Even so, as soon as I get home, I looked for them and gave them all the possible advice during three days of their stay, unfortunately we did not have the pleasure of meeting until the third day. For this I ask my sincere apologies. Regarding the non-information about the cleaning service, if you read well in the description of the services offered is that of the daily cleaning at no additional cost, it is impossible for you to stay 5 days without the room being made and in another case you never addressed me to communicate your refusal to be cleaned. With respect to hot water, no problem has ever been reported by any member of your group. Regarding your complaint about the lack of internet service I inform you first that you visited a country where the internet is expensive and limited, the house has WIFI service for private consumption and for the guests with an additional cost and is duly reflected in the page. Unfortunately, on the day you tried to connect, a problem occurred with the service at a general level. You could check the internet and see the opinions and problems of this service very often. The supposed solitary confinement that you pose is not at all the fault of the house since it was opportunely given more connection options in nearby places. With respect to the balcony and the shutting down of the light, the latter was by mistake thinking that you were already resting in your rooms. The other thing is that I consider that there are rules of social behavior that you violated and more when in the announcement it is reflected that parties or events are not allowed, this does not mean that they can not socialize in the common spaces of the house, but that it is done in a suitable tone and time, in addition to a control in the ingestion of alcoholic beverages, you several times left the main door open until late at night with the risk it implies for the security of the house and its belongings, which It seems contradictory to what he says about his refusal to come in to clean his room because they had valuables. Summing up this answer I consider that all these inconveniences would have been avoided if you had maintained a fluid communication with me, as you can see everything has an adequate response. In spite of everything I hope you have been able to enjoy your days in Havana and remember that if you decide to return my house is your home ...... .. Sincerely, Deivis
2018년 7월
Sandrine님의 사용자 프로필
Sandrine
2018년 7월
Appartement très bien entretenu et très propre. Deivis a été patiente avec nous quand nous devions chercher un taxi. Très bien situé.
Tiphaine님의 사용자 프로필
Tiphaine
2018년 7월
Points positifs: l'emplacement et la literie. Points négatifs: ma famille et moi avons été très déçu de l'accueil qui nous fut réservé. Une hôte invisible que l'on a l'impression de déranger. Pas presente lors de notre départ. Pas de clés pour les chambres. Pas de petits dejeuner…
Michelle님의 사용자 프로필
Michelle
2018년 7월
Great location, beautifully-maintained home. Air-conditioning was working which was a welcome respite from the heat and humidity in Havana.

호스트: Deivis님

아바나, 쿠바회원 가입: 2016년 9월
Deivis님의 사용자 프로필
후기 77개
Soy una joven Casada con una hija amante del buen arte como la música el cine y las artes plásticas. Soy muy sociable y conversadora,, me encanta hacer amistades de todas partes del mundo.
언어: English, Español
응답률: 100%
응답 시간: 1시간 이내
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