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The luminous living room looking out onto Rue de la HarpeThe sofa also serves as a convertible bed for two
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COSY LATIN QUARTER FLAT BY ST MICHEL - CLUNY

Paul님의 사용자 프로필
Paul

COSY LATIN QUARTER FLAT BY ST MICHEL - CLUNY

인원 4명
침실 1개
침대 2개
욕실 1개
인원 4명
침실 1개
침대 2개
욕실 1개
숙소 하이라이트
훌륭한 숙소 위치최근 게스트 중 100%가 위치에 별점 5점을 준 숙소입니다.

1 Bedroom, 1 Bathroom, 1 Kitchen, 1 Living Area with Sofa Bed, 50 sqm, Sleeps 4

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Nelly님의 사용자 프로필
Nelly
2018년 6월
Location is not everything ! Si vous êtes 4 à dormir, assurez-vous que le canapé lit a été changé (sommier dans un état déplorable). Un minimum de service, de décence et de respects des hôtes semble tout à fait indispensable ! Les sarcasmes par texto (en anglais seulement) ne so…
Paul님의 사용자 프로필
Paul님의 답변:
Cher Nelly, merci pour vos commentaires. Nous sommes désolés que le niveau de nettoyage ne corresponde pas à vos attentes. Nous vous remercions de votre retour d'information, nous avons crée une liste de contrôle concernant le ménage afin de nous assurer qu'aucun point ne soit négligé. Nous sommes également désolés que vous ayez trouvé le canapé lit pas trop confortable. Comme il s'agit d'un canapé-lit, le niveau de confort ne peut être comparé à celui d'un lit normal. Il est cependant presque neuf et d'autres clients ont trouvé que c'était plutôt agréable. Nous avons une équipe multilingue et faisons toujours de notre mieux pour que quelqu'un qui parle la langue de notre invité soit présent lors de l'enregistrement. Il y a cependant des moments où cela n'est pas possible malheureusement. Dans tous les cas, nous sommes toujours disponibles 24h / 24 et 7j / 7 par email ou téléphone pour discuter avec nos clients dans la langue qu'ils préfèrent. Nous travaillons dans le secteur plus de 7 ans et avions accueilli des milliers de clients, notre équipe apprécie avoir recours a de tels rares incidents comme celui-ci, afin de revoir nos opérations dans le but que les mécontentements ne se reproduisent plus a l'avenir.
2018년 6월
Alison님의 사용자 프로필
Alison
2018년 5월
The apartment’s location is fantastic. Close to so many iconic places of interest and walkable to great restaurants and shops. Simply furnished but it has what you need (coffee drinkers — friendly advice: bring coffee and filters, you’ll need both). Our only issue was the place w…
Paul님의 사용자 프로필
Paul님의 답변:
Thanks to you and your whole family for being such great guests. We appreciate the kind review and are glad you were able to spend a nice holiday together in Paris with our apartment. We would like to apologize that the level of cleanliness of the flat upon your arrival did not meet our own high standards. We have given the flat a thorough cleaning and we believe you would be pleased with the end results. We do hope you will give us a second chance on a future visit so that you may see the improvements we have made. We wish you all the best and À la prochaine!
2018년 5월
Humberto님의 사용자 프로필
Humberto
2017년 8월
Perfect location, just what we were looking for. Walk distance to places of interest, restaurants and Metro/RER. We are a family of four - two kids - and worked great for us. The living room and dinning area is spacious and convenient. Paul and his assistants were very respon…
Paul님의 사용자 프로필
Paul님의 답변:
Thank you for taking the time to submit such constructive feedback, Humberto. We always value our guest's experiences and it is thanks to guests like you that we are able to make improvements to the overall guest experience when visiting. Best wishes to all of you until next time. À bientôt!
2017년 8월
Betsy님의 사용자 프로필
Betsy
2017년 6월
We had lovely stay in Paul's aparatment in Paris. The apartment is spacious with a separate bedroom and a window in the bedroom and larrge windows in the front room for cross ventilation. Our only issue was that the photos on the website of the street below show it without peo…
Paul님의 사용자 프로필
Paul님의 답변:
Bonjour Betsy, thank you very much for your feedback. We are happy to know you had such a lovely stay in Paris in our apartment. We would like to point out that the flat is located in the heart of the Latin Quarter, an area of Paris known for its bustling streets and numerous restaurants, cafés and bars. Like any flat in the heart of the city, some normal city noise is to be expected and can take a little getting used to for guests who come from cities a bit calmer than Paris. This is especially true during the summer months when you may choose to sleep with the windows open. We did not mean to deceive you with the photo which was probably taken early in the day while most of the city was still asleep. Regarding the oil, salt, etc, These are all items which we do not typically provide as everyone has different tastes and expectations regarding these items, and in the past, guests have not been pleased to find half-used salt containers and other items in the flat, so we feel it is better to leave them out. There is, of course, a grocery store very close by where you can purchase all of these items to your liking. Betsy, we hope this has not affected your overall opinion of us and we would be grateful to be given a second chance to host you again in the future. We have many flats in Paris and there is surely one which meets your criteria in terms of location, size, noise level and comfort. Please do be in touch as we would be happy to offer you a special discount on your next visit.
2017년 6월
LInda님의 사용자 프로필
LInda
2017년 6월
Comodo y muy bonita ubicacion, espacios amplios y muy amable trato, estrictos en cuanto a los horarios de arrivo y partida
Paul님의 사용자 프로필
Paul님의 답변:
Bonjour Linda! Me alegro mucho de que el apartamento haya sido de vuestro agrado y hayáis disfrutado del apartamento. Gracias por el comentario, espero que volvamos a vernos, que todo vaya muy bien.
2017년 6월
Jean-Luc님의 사용자 프로필
Jean-Luc
2017년 5월
- pas de second jeu de clef - l'équipe n'est pas très cool - cela ressemble à une location hôtelière - tout est payant, par exemple un checking tardif est payant. Je n'ai pas utilisé cette option mais j'ai été surpris. Une avalanche de mises en garde dans le livret d’accueil qui …
Paul님의 사용자 프로필
Paul님의 답변:
Bonjour Jean-Luc, merci beaucoup pour votre commentaire. Toutes les informations concernant les frais pour les arrivées tardives, les jeux de clés, etc se trouvent dans l'annonce, avant d'effectuer une réservation. Nous sommes désolés si tout cela n'était pas clair avant. Notre livret d'accueil est effectivement en anglais, parce que la plupart des gens qui viennent chez nous à Paris sont anglophones ou parlent plus anglais que français. Le livret est pour donner des explications et traductions pour tout ce qui trouve dans l'appartement, comme la machine à laver, par exemple. Votre famille sera toujours la bienvenue chez nous. N'hésitez pas de nous contacter pour votre prochaine visite à Paris. À bientôt!
2017년 5월
Marie님의 사용자 프로필
Marie
2017년 2월
Appartement hyper bien situé...a 50 mètres de la station de métro Cluny-Sorbone. C'est un vrai plaisir d'avoir de l'espace, l'appartement est bien organisé et spacieux... Je recommande cette location à proximité des transports, des commerces et du boulevard saint Michel et saint …
Paul님의 사용자 프로필
Paul님의 답변:
Merci beaucoup, Marie, pour votre gentillesse. Nous sommes ravis que notre appartement vous a plu. Vous serez toujours la bienvenue chez nous donc n'hésitez pas de nous contacter la prochaine fois que vous passez à Paris. Nous vous donnerons un prix spécial pour votre prochain séjour.
2017년 2월

호스트: Paul님

런던, 영국회원 가입: 2011년 10월
Paul님의 사용자 프로필
후기 1690개
추천 글 1개
인증됨
Hello! My name is Paul, I work in financial markets however I also enjoy all things creative! I take great pleasure in being able to share the wonders and hidden treasures of Paris and London with you. Please always message me to confirm availability before you make a reserva…
언어: English, Español, Français, 中文
응답률: 93%
응답 시간: 하루 이내
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